Below you will find all frequently asked questions about the topic 'My insurance'.
This depends on the flavor you chose:
In the event of accidental material damage, the following are not covered:
No, when a device is sent for repair, it is always equipped with the latest software, which means that the personal data is also deleted.
If the device still responds when you connect it to the PC, you may be able to make a backup yourself before having it restored.
This depends on the chosen flavor.
Once an insurance policy has been started, it cannot be changed from flavor.
No, this is fixed when the device is purchased.