Below you will find all frequently asked questions related to the topic 'Delivery'.
Oui, la livraison de votre appareil est gratuite
The devices always come with BPOST.
So you can choose to have it delivered to:
Delivery to the office is not recommended.
To the extent possible, these will be shipped together. Should the delivery time differ by more than a week, each order will still be shipped separately. Any back orders will be backordered.
The package remains available at the collection point for 2 weeks (14 days, not including the day on which the postman came by). If the package has not been collected after this period, the package will be returned to the sender.
Check your letterbox, if you are not at home at the time of delivery you will receive a letter in your letterbox telling you that you can collect your parcel from the nearest post office. If you wish, the postman can offer the parcel a second time.de a second time.
In case of a problem with the delivered order, please contact endpoints@devso.be
You can have your order delivered to an address of your choice. This can be the address of a family member, pick-up point, parcel machine,....
No, we only deliver in Belgium.
This is no longer possible once your device has been registered with Bpost. You will receive a confirmation of this.
The actual delivery of the device depends on the usual delivery time of the supplier. No guarantees can be given in this regard. We always try to maintain delivery as quickly as possible.
The actual delivery of the device depends on the supplier's usual delivery time. No guarantees can be given about this. Always check the order portal for your status.
Deliveries are made between Monday and Friday.
Check your letterbox, if you are not at home at the time of delivery you will receive a letter in your letterbox telling you that you can collect your parcel from the nearest post office. If you wish, the postman can offer the parcelde a second time.
Bpost will visit during daytime hours (this is between 8am and 5pm).
This is no longer possible once you have received confirmation that your appliance is registered with Bpost. If you have chosen delivery to a private address and you are not there at the time of delivery, the postman will leave a note in the letterbox. With this note, you can collect the parcel from the nearest post office. If you wish, the postman can also present the parcel a second time.de a second time.
You can contact DEVSO at the email address: endpoints@devso.be
