{"id":1422,"date":"2022-09-13T12:08:37","date_gmt":"2022-09-13T12:08:37","guid":{"rendered":"https:\/\/devso.be\/?page_id=1422"},"modified":"2025-07-08T15:37:21","modified_gmt":"2025-07-08T13:37:21","slug":"aon-defect","status":"publish","type":"page","link":"https:\/\/devso.be\/fr\/aon\/aon-defect\/","title":{"rendered":"Aon Defect"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1422\" class=\"elementor elementor-1422\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-46bb8e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"32430\" data-id=\"46bb8e7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e638fd8\" data-eae-slider=\"79749\" data-id=\"e638fd8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-f52368a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"69886\" data-id=\"f52368a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6eaaf6\" data-eae-slider=\"9212\" data-id=\"a6eaaf6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7629404 elementor-widget elementor-widget-image\" data-id=\"7629404\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01.png\" class=\"attachment-large size-large wp-image-38\" alt=\"\" srcset=\"https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01.png 500w, https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01-300x300.png 300w, https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2f95a5f\" data-eae-slider=\"70746\" data-id=\"2f95a5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9cc290 elementor-widget elementor-widget-heading\" data-id=\"d9cc290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un d\u00e9faut de mon appareil<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dff093 elementor-widget elementor-widget-text-editor\" data-id=\"6dff093\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous trouverez ci-dessous toutes les questions fr\u00e9quemment pos\u00e9es sur le th\u00e8me \u00abMa commande\u00bb.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9ee88f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c9ee88f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-9f0961b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"19602\" data-id=\"9f0961b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b99cae\" data-eae-slider=\"88233\" data-id=\"2b99cae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-586d83d elementor-widget elementor-widget-heading\" data-id=\"586d83d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Garantie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-945a1bc elementor-widget elementor-widget-heading\" data-id=\"945a1bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Combien de temps dure la garantie sur mon gsm ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8108ae9 elementor-widget elementor-widget-text-editor\" data-id=\"8108ae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DEVSO respecte les conditions de garantie standard des constructeurs (garantie 2 ans sur l'appareil et 6 mois sur la batterie si elle est amovible).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4559e6a elementor-widget elementor-widget-heading\" data-id=\"4559e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Combien de temps dure la garantie sur mon laptop ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3de49ff elementor-widget elementor-widget-text-editor\" data-id=\"3de49ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DEVSO respecte les conditions de garantie standard des constructeurs (garantie 2 ans sur l'appareil et 6 mois sur la batterie si elle est amovible).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1463bad elementor-widget elementor-widget-heading\" data-id=\"1463bad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quels d\u00e9fauts la garantie couvre-t-elle ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed0bf78 elementor-widget elementor-widget-text-editor\" data-id=\"ed0bf78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La garantie couvre tous les probl\u00e8mes et d\u00e9fauts qui ne sont pas caus\u00e9s par l\u2019utilisateur ou contre lesquels il ne peut rien. Les chocs, les chutes et les d\u00e9g\u00e2ts des eaux sont toujours exclus de la garantie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee0c16 elementor-widget elementor-widget-heading\" data-id=\"4ee0c16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quels sont les d\u00e9fauts non couverts par la garantie ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb049f elementor-widget elementor-widget-text-editor\" data-id=\"5fb049f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>G\u00e9n\u00e9ralement, les chocs, les chutes et les d\u00e9g\u00e2ts des eaux ne sont pas couverts par la garantie. Il en va de m\u00eame des probl\u00e8mes caus\u00e9s sciemment par l\u2019utilisateur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf845d5 elementor-widget elementor-widget-heading\" data-id=\"bf845d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Puis-je faire r\u00e9parer l\u2019appareil s\u2019il n\u2019est pas sous garantie ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a294788 elementor-widget elementor-widget-text-editor\" data-id=\"a294788\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\">Oui, tout \u00e0 fait. Vous choisissez vous-m\u00eame de confier la r\u00e9paration \u00e0 DEVSO ou \u00e0 un autre r\u00e9parateur.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-925bfb1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"925bfb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4550dee elementor-widget elementor-widget-heading\" data-id=\"4550dee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00e9paration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88ee58b elementor-widget elementor-widget-heading\" data-id=\"88ee58b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nHoe verloopt de herstelling indien ik een toestel bezit via leasing?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3e0523 elementor-widget elementor-widget-text-editor\" data-id=\"d3e0523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>En cas de probl\u00e8me technique, vous devez vous adresser imm\u00e9diatement \u00e0 Ufirst pour la r\u00e9paration.<\/p><p>Vous envoyez un courriel \u00e0 l'adresse \u00e9lectronique\u00a0 <a href=\"mailto:basf@devso.be\">endpoints@devso.be<\/a>\u00a0avec les d\u00e9tails du d\u00e9faut ou remplissez-le\u00a0<a href=\"https:\/\/devso.be\/fr\/aon\/aon-meld-een-defect-toestel\/\">formulaire<\/a> in en Devso start het proces. Aan te leveren informatie:<\/p><ul><li>Num\u00e9ro de s\u00e9rie<\/li><li>Nom de l\u2019utilisateur<\/li><li>Mod\u00e8le d\u2019appareil<\/li><li>D\u00e9g\u00e2ts<\/li><li>Cause de la panne<\/li><\/ul><p>Vous pouvez choisir par qui la r\u00e9paration sera effectu\u00e9e. Par Devso ou par un autre r\u00e9parateur officiel de votre choix.<\/p><p>Indien via Devso: Je dient het toestel naar ons te verzenden (TAV Devso, Servicedesk, Koningin Astridlaan 62 te 2550 Kontich) (aangeraden om dit aangetekend te doen). De verzendkosten zijn ten kosten van de werknemer en de retour ten kosten van Devso.<\/p><p>Indien je een verzekering hebt afgesloten of de waarde van je toestel meer dan 300 \u20ac bedraagt:<br \/>Servez-vous du formulaire de sinistre pour d\u00e9clarer les faits et les frais correspondants (comme avec une voiture). L\u2019assurance accepte le devis et la r\u00e9paration peut \u00eatre effectu\u00e9e. L\u2019employ\u00e9 envoie la facture \u00e0 claim@ufirst.be et la compagnie d\u2019assurance la rembourse dans les 10 jours ouvrables. <a href=\"mailto:basf@devso.be\">endpoints@devso.be<\/a> et la compagnie d'assurance remboursera dans les 10 jours ouvrables.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f06d1e elementor-widget elementor-widget-heading\" data-id=\"8f06d1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment se passe la r\u00e9paration si je n\u2019ai pas d\u2019assurance ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6c92c elementor-widget elementor-widget-text-editor\" data-id=\"0d6c92c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En cas de dommage, contactez imm\u00e9diatement DEVSO pour r\u00e9paration.<br \/>Vous envoyez un courriel \u00e0 l'adresse \u00e9lectronique <a href=\"mailto:basf@devso.be\">endpoints@devso.be<\/a> avec les d\u00e9tails du d\u00e9faut ou remplissez-le <a href=\"https:\/\/devso.be\/fr\/aon\/aon-meld-een-defect-toestel\/\">formulaire<\/a> et DEVSO lance le processus. Informations \u00e0 fournir :<\/p><ul><li>Num\u00e9ro de s\u00e9rie<\/li><li>Nom de l\u2019utilisateur<\/li><li>Mod\u00e8le d\u2019appareil<\/li><li>D\u00e9g\u00e2ts<\/li><li>Cause de la panne<\/li><\/ul><p>Vous pouvez choisir \u00e0 qui vous souhaitez confier la r\u00e9paration. Via Ufirst ou via un autre r\u00e9parateur officiel au choix<\/p><p>Si vous passez par Ufirst : vous devez nous renvoyer l\u2019appareil (Attn Ufirst, Servicedesk, Koningin Astridlaan 62, 2550 Kontich) (de pr\u00e9f\u00e9rence en recommand\u00e9). Les frais d\u2019envoi sont \u00e0 la charge de l\u2019employ\u00e9 et les frais de retour \u00e0 la charge de Ufirst.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a6fcff elementor-widget elementor-widget-heading\" data-id=\"7a6fcff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment se passe la r\u00e9paration si j\u2019ai une assurance ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f8fb83 elementor-widget elementor-widget-text-editor\" data-id=\"6f8fb83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>En cas de dommage, contactez Devso imm\u00e9diatement pour r\u00e9paration.<\/p><p>Vous envoyez un courriel \u00e0 l'adresse \u00e9lectronique <a href=\"mailto:basf@devso.be\" target=\"_blank\" rel=\"noopener\">endpoints@devso.be<\/a>\u00a0avec les d\u00e9tails du d\u00e9faut ou remplissez-le <a href=\"https:\/\/devso.be\/fr\/aon\/aon-meld-een-defect-toestel\/\">formulaire<\/a>\u00a0in et Ufirst d\u00e9marre le processus. Informations \u00e0 fournir :<\/p><ul><li>Num\u00e9ro de s\u00e9rie<\/li><li>Nom de l\u2019utilisateur<\/li><li>Mod\u00e8le d\u2019appareil<\/li><li>D\u00e9g\u00e2ts<\/li><li>Cause de la panne<\/li><\/ul><p>Vous pouvez choisir par qui la r\u00e9paration sera effectu\u00e9e. Par Devso ou par un autre r\u00e9parateur officiel de votre choix.<\/p><p>Indien via Devso: Je dient het toestel naar ons te verzenden (TAV Devso, Servicedesk, Noorderlaan 98 b9 te 2030 Antwerpen) (aangeraden om dit aangetekend te doen). De verzendkosten zijn ten kosten van de werknemer en de retour ten kosten van Devso.<\/p><p>Servez-vous du formulaire de sinistre pour d\u00e9clarer les faits et les frais correspondants (comme avec une voiture). L\u2019assurance accepte le devis et la r\u00e9paration peut \u00eatre effectu\u00e9e. L\u2019employ\u00e9 envoie la facture \u00e0 claim@ufirst.be et la compagnie d\u2019assurance la rembourse dans les 10 jours ouvrables. <a href=\"mailto:basf@devso.be\" target=\"_blank\" rel=\"noopener\">endpoints@devso.be<\/a>\u00a0et la compagnie d'assurance remboursera dans les 10 jours ouvrables.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6da051 elementor-widget elementor-widget-heading\" data-id=\"d6da051\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment demander une r\u00e9paration ? \/ \u00c0 qui dois-je signaler une panne ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-018d2ee elementor-widget elementor-widget-text-editor\" data-id=\"018d2ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>En cas de dommage, contactez Devso imm\u00e9diatement pour r\u00e9paration.<br \/>Vous envoyez un courriel \u00e0 l'adresse \u00e9lectronique <a href=\"mailto:basf@devso.be\" target=\"_blank\" rel=\"noopener\">endpoints@devso.be<\/a>\u00a0avec les d\u00e9tails du d\u00e9faut ou remplissez-le\u00a0<a href=\"https:\/\/devso.be\/fr\/aon\/aon-meld-een-defect-toestel\/\">formulaire<\/a> et Devso lance le processus. Informations \u00e0 fournir :<\/p><ul><li>Num\u00e9ro de s\u00e9rie<\/li><li>Nom de l\u2019utilisateur<\/li><li>Mod\u00e8le d\u2019appareil<\/li><li>D\u00e9g\u00e2ts<\/li><li>Cause de la panne<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e7101c elementor-widget elementor-widget-heading\" data-id=\"9e7101c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ai-je droit \u00e0 un appareil de remplacement pendant la r\u00e9paration de mon appareil d\u00e9fectueux ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7d7f4f elementor-widget elementor-widget-text-editor\" data-id=\"e7d7f4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>Non, il n\u2019est pas pr\u00e9vu d\u2019appareil de remplacement.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0e853e elementor-widget elementor-widget-heading\" data-id=\"e0e853e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pourquoi le devis est-il si cher ? N\u2019existe-t-il pas des magasins capables de r\u00e9parer pour beaucoup moins cher ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afc0824 elementor-widget elementor-widget-text-editor\" data-id=\"afc0824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>Nous faisons r\u00e9parer nos appareils dans des points de r\u00e9paration officiels\/agr\u00e9\u00e9s. Il existe en effet de nombreux r\u00e9parateurs moins chers, mais sans maintien de la garantie.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9349a3b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9349a3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d11d62 elementor-widget elementor-widget-heading\" data-id=\"2d11d62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Co\u00fbt<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d03c34 elementor-widget elementor-widget-heading\" data-id=\"1d03c34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nLa r\u00e9paration co\u00fbte moins cher ailleurs. Puis-je faire r\u00e9parer mon appareil ailleurs ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9e36fb elementor-widget elementor-widget-text-editor\" data-id=\"e9e36fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>Oui, pourvu que l\u2019appareil soit confi\u00e9 \u00e0 un r\u00e9parateur agr\u00e9\u00e9 et que le d\u00e9faut nous soit signal\u00e9.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b45fb elementor-widget elementor-widget-heading\" data-id=\"29b45fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nLa r\u00e9paration entra\u00eene-t-elle des co\u00fbts ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d086ba2 elementor-widget elementor-widget-text-editor\" data-id=\"d086ba2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>Oui, cela peut arriver si le d\u00e9faut n\u2019est pas couvert par la garantie. Dans ce cas, les co\u00fbts de la r\u00e9paration sont toujours \u00e0 la charge de l\u2019employ\u00e9. S\u2019il s\u2019agit d\u2019un appareil avec assurance des dommages accidentels, l\u2019employ\u00e9 ne supporte que la franchise. Vous pouvez payer en Ucoins ou via une retenue sur votre salaire net.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a8460e elementor-widget elementor-widget-heading\" data-id=\"8a8460e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nJe ne suis pas d\u2019accord avec le devis. Que va-t-il se passer ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e874516 elementor-widget elementor-widget-text-editor\" data-id=\"e874516\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>L\u2019appareil vous est renvoy\u00e9 sans r\u00e9paration et vous devez payer les frais du devis.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fb0a5d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8fb0a5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b49d8fa elementor-widget elementor-widget-heading\" data-id=\"b49d8fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nJe n\u2019ai pas trouv\u00e9 ci-dessus les r\u00e9ponses \u00e0 mes autres questions concernant mon appareil d\u00e9fectueux. O\u00f9 puis-je m\u2019adresser ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-324c1a1 elementor-widget elementor-widget-text-editor\" data-id=\"324c1a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>Prenez contact avec Devso \u00e0 l\u2019adresse e-mail : endpoints@devso.be <a href=\"\/fr\/endpoints@devso.be\/\" target=\"_blank\" rel=\"noopener\">endpoints@devso.be<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb12f33 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"eb12f33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-41eda6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"44476\" data-id=\"41eda6c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d92d266\" data-eae-slider=\"19281\" data-id=\"d92d266\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-811cfa7 elementor-widget elementor-widget-heading\" data-id=\"811cfa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Un appareil d\u00e9fectueux ou vol\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-4d07913 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"43671\" data-id=\"4d07913\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f342561\" data-eae-slider=\"99780\" data-id=\"f342561\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-10d1ca6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"20568\" data-id=\"10d1ca6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6dfc067\" data-eae-slider=\"25369\" data-id=\"6dfc067\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d11a315 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"d11a315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/devso.be\/fr\/aon\/aon-meld-een-defect-toestel\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Signaler un appareil d\u00e9fectueux<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-380ddd0 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"380ddd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/devso.be\/fr\/aon\/aon-meld-een-gestolen-toestel\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Signaler un appareil vol\u00e9<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0e7ca1c\" data-eae-slider=\"63592\" data-id=\"0e7ca1c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Defect aan mijn toestel Hieronder vind je alle veelgestelde vragen die gaan over de topic \u2018Mijn bestelling\u2019. Garantie Hoe lang geniet ik van de garantie op mijn gsm? DEVSO volgt de standaard garantievoorwaarden van de constructeurs op (2 jaar garantie op toestel en 6 maanden garantie op de batterij indien deze verwijderbaar is). Hoe lang [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1392,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1422","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/devso.be\/fr\/wp-json\/wp\/v2\/pages\/1422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devso.be\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/devso.be\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/devso.be\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/devso.be\/fr\/wp-json\/wp\/v2\/comments?post=1422"}],"version-history":[{"count":32,"href":"https:\/\/devso.be\/fr\/wp-json\/wp\/v2\/pages\/1422\/revisions"}],"predecessor-version":[{"id":3405,"href":"https:\/\/devso.be\/fr\/wp-json\/wp\/v2\/pages\/1422\/revisions\/3405"}],"up":[{"embeddable":true,"href":"https:\/\/devso.be\/fr\/wp-json\/wp\/v2\/pages\/1392"}],"wp:attachment":[{"href":"https:\/\/devso.be\/fr\/wp-json\/wp\/v2\/media?parent=1422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}