{"id":79,"date":"2022-08-18T10:48:04","date_gmt":"2022-08-18T10:48:04","guid":{"rendered":"https:\/\/devso.be\/?page_id=79"},"modified":"2022-09-08T08:01:38","modified_gmt":"2022-09-08T08:01:38","slug":"defect-aan-mijn-toestel","status":"publish","type":"page","link":"https:\/\/devso.be\/en\/defect-aan-mijn-toestel\/","title":{"rendered":"My device is defective"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"79\" class=\"elementor elementor-79\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-638c466 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"35633\" data-id=\"638c466\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ae98cff\" data-eae-slider=\"1087\" data-id=\"ae98cff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26b1c5d elementor-nav-menu__align-center elementor-nav-menu--dropdown-mobile elementor-nav-menu--stretch elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"26b1c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;},&quot;full_width&quot;:&quot;stretch&quot;,&quot;toggle_icon_hover_animation&quot;:&quot;grow&quot;,&quot;layout&quot;:&quot;horizontal&quot;,&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-26b1c5d\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-700\"><a href=\"https:\/\/devso.be\/en\/mijn-bestelling\/\" class=\"elementor-item\">My order<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-695\"><a href=\"https:\/\/devso.be\/en\/defect-aan-mijn-toestel\/\" class=\"elementor-item\">My device is defective<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-694\"><a href=\"https:\/\/devso.be\/en\/mijn-leasing\/\" class=\"elementor-item\">My Leasing<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-693\"><a href=\"https:\/\/devso.be\/en\/levering\/\" class=\"elementor-item\">Delivery<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-692\"><a href=\"https:\/\/devso.be\/en\/mijn-toestel\/\" class=\"elementor-item\">My device<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-691\"><a href=\"https:\/\/devso.be\/en\/mijn-verzekering\/\" class=\"elementor-item\">My insurance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-690\"><a href=\"https:\/\/devso.be\/en\/recycle\/\" class=\"elementor-item\">Recycle<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open elementor-animation-grow fas fa-search\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close elementor-animation-grow eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-26b1c5d\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-700\"><a href=\"https:\/\/devso.be\/en\/mijn-bestelling\/\" class=\"elementor-item\" tabindex=\"-1\">My order<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-695\"><a href=\"https:\/\/devso.be\/en\/defect-aan-mijn-toestel\/\" class=\"elementor-item\" tabindex=\"-1\">My device is defective<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-694\"><a href=\"https:\/\/devso.be\/en\/mijn-leasing\/\" class=\"elementor-item\" tabindex=\"-1\">My Leasing<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-693\"><a href=\"https:\/\/devso.be\/en\/levering\/\" class=\"elementor-item\" tabindex=\"-1\">Delivery<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-692\"><a href=\"https:\/\/devso.be\/en\/mijn-toestel\/\" class=\"elementor-item\" tabindex=\"-1\">My device<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-691\"><a href=\"https:\/\/devso.be\/en\/mijn-verzekering\/\" class=\"elementor-item\" tabindex=\"-1\">My insurance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-690\"><a href=\"https:\/\/devso.be\/en\/recycle\/\" class=\"elementor-item\" tabindex=\"-1\">Recycle<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-7ce6b7a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"94693\" data-id=\"7ce6b7a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f41b496\" data-eae-slider=\"35742\" data-id=\"f41b496\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-8333541 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"96841\" data-id=\"8333541\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6195da\" data-eae-slider=\"77445\" data-id=\"a6195da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9e1671 elementor-widget elementor-widget-image\" data-id=\"a9e1671\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01.png\" class=\"attachment-large size-large wp-image-38\" alt=\"\" srcset=\"https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01.png 500w, https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01-300x300.png 300w, https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c3730d9\" data-eae-slider=\"93807\" data-id=\"c3730d9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13fd4cf elementor-widget elementor-widget-heading\" data-id=\"13fd4cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">My device is defective<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7056a94 elementor-widget elementor-widget-text-editor\" data-id=\"7056a94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Below you will find all frequently asked questions about the topic &#039;A defect in my device&#039;.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-29f10c9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"29f10c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-6670209 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"75289\" data-id=\"6670209\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-118e5a0\" data-eae-slider=\"64893\" data-id=\"118e5a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-168846c elementor-widget elementor-widget-heading\" data-id=\"168846c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long do I enjoy the warranty on my mobile phone?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88072b1 elementor-widget elementor-widget-text-editor\" data-id=\"88072b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DEVSO follows the manufacturers&#039; standard warranty conditions (2 year warranty on the device and 6 months warranty on the battery if it is removable).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fcdf02 elementor-widget elementor-widget-heading\" data-id=\"3fcdf02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long do I enjoy the warranty on my laptop?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c35c02 elementor-widget elementor-widget-text-editor\" data-id=\"8c35c02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DEVSO follows the manufacturers&#039; standard warranty conditions (2 year warranty on the device and 6 months warranty on the battery if it is removable).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-307308e elementor-widget elementor-widget-heading\" data-id=\"307308e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Which defects are covered by the warranty?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8be16e3 elementor-widget elementor-widget-text-editor\" data-id=\"8be16e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The warranty applies to all problems and defects that are not caused by the user or which the user cannot do anything about. Impact, fall and water damage are always out of warranty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60b0d81 elementor-widget elementor-widget-heading\" data-id=\"60b0d81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Which defects are not covered by the warranty?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff70613 elementor-widget elementor-widget-text-editor\" data-id=\"ff70613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a rule, impact, fall and water damage as well as damage or problems caused intentionally are excluded from the warranty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7b56db elementor-widget elementor-widget-heading\" data-id=\"f7b56db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can I have the device repaired if the device is out of warranty?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91152aa elementor-widget elementor-widget-text-editor\" data-id=\"91152aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\">Yes, this is certainly possible. You can decide for yourself whether to have the device repaired via DEVSO or another repair company.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Defect aan mijn toestel Hieronder vind je alle veelgestelde vragen die gaan over de topic \u2018Een defect aan mijn toestel\u2019. Hoe lang geniet ik van de garantie op mijn gsm? DEVSO volgt de standaard garantievoorwaarden van de constructeurs op (2 jaar garantie op toestel en 6 maanden garantie op de batterij indien deze verwijderbaar is). [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-79","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/pages\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":32,"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/pages\/79\/revisions"}],"predecessor-version":[{"id":736,"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/pages\/79\/revisions\/736"}],"wp:attachment":[{"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/media?parent=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}