{"id":1422,"date":"2022-09-13T12:08:37","date_gmt":"2022-09-13T12:08:37","guid":{"rendered":"https:\/\/devso.be\/?page_id=1422"},"modified":"2025-07-08T15:37:21","modified_gmt":"2025-07-08T13:37:21","slug":"aon-defect","status":"publish","type":"page","link":"https:\/\/devso.be\/en\/aon\/aon-defect\/","title":{"rendered":"Aon Defect"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1422\" class=\"elementor elementor-1422\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-46bb8e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"32430\" data-id=\"46bb8e7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e638fd8\" data-eae-slider=\"79749\" data-id=\"e638fd8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-f52368a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"69886\" data-id=\"f52368a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6eaaf6\" data-eae-slider=\"9212\" data-id=\"a6eaaf6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7629404 elementor-widget elementor-widget-image\" data-id=\"7629404\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01.png\" class=\"attachment-large size-large wp-image-38\" alt=\"\" srcset=\"https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01.png 500w, https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01-300x300.png 300w, https:\/\/devso.be\/wp-content\/uploads\/2022\/08\/DEVSO-assets-pictogram-2-01-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2f95a5f\" data-eae-slider=\"70746\" data-id=\"2f95a5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9cc290 elementor-widget elementor-widget-heading\" data-id=\"d9cc290\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">My device is defective<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6dff093 elementor-widget elementor-widget-text-editor\" data-id=\"6dff093\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Below you will find all frequently asked questions about the topic &#039;My order&#039;.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9ee88f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c9ee88f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-9f0961b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"19602\" data-id=\"9f0961b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b99cae\" data-eae-slider=\"88233\" data-id=\"2b99cae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-586d83d elementor-widget elementor-widget-heading\" data-id=\"586d83d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-945a1bc elementor-widget elementor-widget-heading\" data-id=\"945a1bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long do I enjoy the warranty on my mobile phone?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8108ae9 elementor-widget elementor-widget-text-editor\" data-id=\"8108ae9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DEVSO follows the manufacturers&#039; standard warranty conditions (2 year warranty on the device and 6 months warranty on the battery if it is removable).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4559e6a elementor-widget elementor-widget-heading\" data-id=\"4559e6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How long do I enjoy the warranty on my laptop?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3de49ff elementor-widget elementor-widget-text-editor\" data-id=\"3de49ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DEVSO follows the manufacturers&#039; standard warranty conditions (2 year warranty on the device and 6 months warranty on the battery if it is removable).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1463bad elementor-widget elementor-widget-heading\" data-id=\"1463bad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Which defects are covered by the warranty?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed0bf78 elementor-widget elementor-widget-text-editor\" data-id=\"ed0bf78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The warranty applies to all problems and defects that are not caused by the user or which the user cannot do anything about. Impact, fall and water damage are always out of warranty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee0c16 elementor-widget elementor-widget-heading\" data-id=\"4ee0c16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Which defects are not covered by the warranty?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fb049f elementor-widget elementor-widget-text-editor\" data-id=\"5fb049f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a rule, impact, fall and water damage as well as damage or problems caused intentionally are excluded from the warranty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf845d5 elementor-widget elementor-widget-heading\" data-id=\"bf845d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Can I have the device repaired if the device is out of warranty?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a294788 elementor-widget elementor-widget-text-editor\" data-id=\"a294788\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\">Yes, this is certainly possible. You can decide for yourself whether to have the device repaired via DEVSO or another repair company.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-925bfb1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"925bfb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4550dee elementor-widget elementor-widget-heading\" data-id=\"4550dee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Repair<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88ee58b elementor-widget elementor-widget-heading\" data-id=\"88ee58b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nHoe verloopt de herstelling indien ik een toestel bezit via leasing?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3e0523 elementor-widget elementor-widget-text-editor\" data-id=\"d3e0523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>In geval van schade dien je onmiddellijk contact op te nemen met Ufirst voor herstelling.<\/p><p>You send an email to the email address\u00a0 <a href=\"mailto:basf@devso.be\">endpoints@devso.be<\/a>\u00a0with details of the defect or fill in the\u00a0<a href=\"https:\/\/devso.be\/en\/aon\/aon-meld-een-defect-toestel\/\">this form<\/a> in en Devso start het proces. Aan te leveren informatie:<\/p><ul><li>Serial number<\/li><li>End-user name<\/li><li>Device Type<\/li><li>kind of damage<\/li><li>Cause of defect<\/li><\/ul><p>You can choose who to have the repair done by. Through Devso or through another official repairer of your choice.<\/p><p>Indien via Devso: Je dient het toestel naar ons te verzenden (TAV Devso, Servicedesk, Koningin Astridlaan 62 te 2550 Kontich) (aangeraden om dit aangetekend te doen). De verzendkosten zijn ten kosten van de werknemer en de retour ten kosten van Devso.<\/p><p>Indien je een verzekering hebt afgesloten of de waarde van je toestel meer dan 300 \u20ac bedraagt:<br \/>Je dient via de claimform je schade te melden en de bijhorende kosten te rapporteren (vgl met schade aan de wagen). De verzekering keurt het schadebestek goed en de herstelling kan uitgevoerd worden. De werknemer stuurt dan de factuur naar <a href=\"mailto:basf@devso.be\">endpoints@devso.be<\/a> and the insurance company will refund within 10 working days.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f06d1e elementor-widget elementor-widget-heading\" data-id=\"8f06d1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How does the repair work if I do not have insurance?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6c92c elementor-widget elementor-widget-text-editor\" data-id=\"0d6c92c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In case of damage, contact DEVSO immediately for repair.<br \/>You send an email to the email address <a href=\"mailto:basf@devso.be\">endpoints@devso.be<\/a> with details of the defect or fill in the <a href=\"https:\/\/devso.be\/en\/aon\/aon-meld-een-defect-toestel\/\">this form<\/a> and DEVSO starts the process. Information to be supplied:<\/p><ul><li>Serial number<\/li><li>End-user name<\/li><li>Device Type<\/li><li>kind of damage<\/li><li>Cause of defect<\/li><\/ul><p>You can choose who to have the repair done by. Through DEVSO or through another official repairer of your choice.<\/p><p>Indien via DEVSO: Je dient het toestel naar ons te verzenden (TAV DEVSO, Servicedesk, Noorderlaan 98 b9 te 2030 Antwerpen) (aangeraden om dit aangetekend te doen). De verzendkosten zijn ten kosten van de werknemer en de retour ten kosten van DEVSO.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a6fcff elementor-widget elementor-widget-heading\" data-id=\"7a6fcff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hoe verloopt de herstelling indien ik een verzekering heb?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f8fb83 elementor-widget elementor-widget-text-editor\" data-id=\"6f8fb83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>In case of damage, contact Devso immediately for repair.<\/p><p>You send an email to the email address <a href=\"mailto:basf@devso.be\" target=\"_blank\" rel=\"noopener\">endpoints@devso.be<\/a>\u00a0with details of the defect or fill in the <a href=\"https:\/\/devso.be\/en\/aon\/aon-meld-een-defect-toestel\/\">this form<\/a>\u00a0in en Ufirst start het proces. Aan te leveren informatie:<\/p><ul><li>Serial number<\/li><li>End-user name<\/li><li>Device Type<\/li><li>kind of damage<\/li><li>Cause of defect<\/li><\/ul><p>You can choose who to have the repair done by. Through Devso or through another official repairer of your choice.<\/p><p>Indien via Devso: Je dient het toestel naar ons te verzenden (TAV Devso, Servicedesk, Noorderlaan 98 b9 te 2030 Antwerpen) (aangeraden om dit aangetekend te doen). De verzendkosten zijn ten kosten van de werknemer en de retour ten kosten van Devso.<\/p><p>Je dient via de claimform je schade te melden en de bijhorende kosten te rapporteren (vgl met schade aan de wagen). De verzekering keurt het schadebestek goed en de herstelling kan uitgevoerd worden. De werknemer stuurt dan de factuur naar <a href=\"mailto:basf@devso.be\" target=\"_blank\" rel=\"noopener\">endpoints@devso.be<\/a>\u00a0and the insurance company will refund within 10 working days.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6da051 elementor-widget elementor-widget-heading\" data-id=\"d6da051\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do I request a repair? \/ Where do I report a defect?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-018d2ee elementor-widget elementor-widget-text-editor\" data-id=\"018d2ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>In case of damage, contact Devso immediately for repair.<br \/>You send an email to the email address <a href=\"mailto:basf@devso.be\" target=\"_blank\" rel=\"noopener\">endpoints@devso.be<\/a>\u00a0with details of the defect or fill in the\u00a0<a href=\"https:\/\/devso.be\/en\/aon\/aon-meld-een-defect-toestel\/\">this form<\/a> in and Devso starts the process. Information to be supplied :<\/p><ul><li>Serial number<\/li><li>End-user name<\/li><li>Device Type<\/li><li>kind of damage<\/li><li>Cause of defect<\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e7101c elementor-widget elementor-widget-heading\" data-id=\"9e7101c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Am I entitled to a replacement device during the repair of my defective device?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7d7f4f elementor-widget elementor-widget-text-editor\" data-id=\"e7d7f4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>No, no replacement device is provided.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0e853e elementor-widget elementor-widget-heading\" data-id=\"e0e853e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why is the cutlery price so high? There are shops where they repair appliances much cheaper?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afc0824 elementor-widget elementor-widget-text-editor\" data-id=\"afc0824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>We have our devices repaired at official\/approved repair points. Indeed, you can often find repair points where they can do the repairs cheaper but without retaining the warranty.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9349a3b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9349a3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d11d62 elementor-widget elementor-widget-heading\" data-id=\"2d11d62\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Price<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d03c34 elementor-widget elementor-widget-heading\" data-id=\"1d03c34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nThe repair is cheaper elsewhere. Can I have my device repaired somewhere else?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9e36fb elementor-widget elementor-widget-text-editor\" data-id=\"e9e36fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>Yes, this is allowed as long as the appliance is repaired at an authorised repair service and the defect has been reported to us.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b45fb elementor-widget elementor-widget-heading\" data-id=\"29b45fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nAre there any costs associated with the repair?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d086ba2 elementor-widget elementor-widget-text-editor\" data-id=\"d086ba2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>Ja, dat kan indien het gaat om defecten die niet door de garantie zijn gedekt. De werknemer draagt steeds de kosten van de herstelling. Indien het een toestel betreft met verzekering voor accidentele schade, draagt de werknemer alleen de franchise.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a8460e elementor-widget elementor-widget-heading\" data-id=\"8a8460e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nI do not agree with the prepared specifications. What will happen to my appliance?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e874516 elementor-widget elementor-widget-text-editor\" data-id=\"e874516\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"fusion-toggle-heading\"><p>In this case, your device will be returned without repair and you will have to pay the specification fee.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fb0a5d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8fb0a5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b49d8fa elementor-widget elementor-widget-heading\" data-id=\"b49d8fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nI have other questions about my faulty device, which have not been answered above, where can I go for these?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-324c1a1 elementor-widget elementor-widget-text-editor\" data-id=\"324c1a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>Contact Devso at the following e-mail address: endpoints@devso.be <a href=\"\/en\/endpoints@devso.be\/\" target=\"_blank\" rel=\"noopener\">endpoints@devso.be<\/a><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb12f33 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"eb12f33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-41eda6c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"44476\" data-id=\"41eda6c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d92d266\" data-eae-slider=\"19281\" data-id=\"d92d266\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-811cfa7 elementor-widget elementor-widget-heading\" data-id=\"811cfa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A faulty or stolen device<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-4d07913 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"43671\" data-id=\"4d07913\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f342561\" data-eae-slider=\"99780\" data-id=\"f342561\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-10d1ca6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"20568\" data-id=\"10d1ca6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6dfc067\" data-eae-slider=\"25369\" data-id=\"6dfc067\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d11a315 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"d11a315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/devso.be\/en\/aon\/aon-meld-een-defect-toestel\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Report a broken device<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-380ddd0 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"380ddd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-shrink\" href=\"https:\/\/devso.be\/en\/aon\/aon-meld-een-gestolen-toestel\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Report a stolen device<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0e7ca1c\" data-eae-slider=\"63592\" data-id=\"0e7ca1c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Defect aan mijn toestel Hieronder vind je alle veelgestelde vragen die gaan over de topic \u2018Mijn bestelling\u2019. Garantie Hoe lang geniet ik van de garantie op mijn gsm? DEVSO volgt de standaard garantievoorwaarden van de constructeurs op (2 jaar garantie op toestel en 6 maanden garantie op de batterij indien deze verwijderbaar is). Hoe lang [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1392,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1422","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/pages\/1422","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/comments?post=1422"}],"version-history":[{"count":32,"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/pages\/1422\/revisions"}],"predecessor-version":[{"id":3405,"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/pages\/1422\/revisions\/3405"}],"up":[{"embeddable":true,"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/pages\/1392"}],"wp:attachment":[{"href":"https:\/\/devso.be\/en\/wp-json\/wp\/v2\/media?parent=1422"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}