My device

Below you will find all frequently asked questions about the topic 'A defect in my device'.

No, there is no additional insurance for your device.

DEVSO follows the manufacturers' standard warranty conditions (2 year warranty on the device and 6 months warranty on the battery if it is removable).

For Apple devices, a 1-year warranty is provided as this is a B2B sale.

No, this is not possible.

The provision of a Digital Device by the employer to employees for mixed professional and private use constitutes an advantage in nature according to current regulations. You can use the device for both work and private purposes. Each month, an amount will be deducted from your salary based on this benefit. Social Security contributions and taxes are due on this Benefit in kind (BIK):

• Smartphone & Tablet: BIK 3€/month

• Laptop & Desktop: BIK 6€/month

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