My device

Below you will find all frequently asked questions about the topic 'A defect in my device'.

Can I insure my device?

Indien de waarde van je toestel hoger is dan 300 euro, zit er automatisch een verzekering in het leasingcontract. Je kan kiezen om deze te upgraden.

Indien de waarde van je toestel lager is dan 300 euro kan je zelf kiezen om een verzekering af te sluiten.

How long is the warranty on my device?

DEVSO follows the manufacturers' standard warranty conditions (2 year warranty on the device, 6 months warranty on the battery).

Can I buy additional warranty?

No, this is not possible.

Can I also use my device for private purposes?

The provision of a Digital Device by the employer to employees for mixed professional and private use constitutes an advantage in nature according to current regulations. You can use the device for both work and private purposes. Each month, an amount will be deducted from your salary based on this benefit. Social Security contributions and taxes are due on this Benefit in kind (BIK):

• Smartphone & Tablet: BIK 3€/month

• Laptop & Desktop: BIK 6€/month

Ik heb nog andere vragen over mijn toestel, die hierboven niet beantwoord zijn, waar kan ik hiervoor terecht?

You can contact Devso at the email address: endpoints@devso.be